Question 1

Do you accept new patients?

Accepted Answer

Unfortunately due to the GP shortage affecting Toukley and the northern suburbs of the Central Coast we are currently unable to accept new patients.   We encourage you to contact your local federal member if you are struggling to find a GP Emma McBride's GP Shortage Petition: https://www.emmamcbride.com.au/petitions/gp-shortage/ Emma McBride for Dobel - https://www.emmamcbride.com.au/contact/  Pat Conroy for Shortland - https://patconroy.com.au/contact/contact-details/ Joel Fitzgibbon for Hunter - https://www.joelfitzgibbon.com/contact/ Lucy Wicks for Robertston - https://www.lucywicksmp.com/have-your-say

Question 2

Do you Bulk Bill?

Accepted Answer

Yes, we directly bill to Medicare for Aged pensioners and children under 16

Question 3

Can I request a female doctor?

Accepted Answer

Yes, we have female doctors available at our practices: *  Toukley Family Practice *  Tuggerah Medical Centre *  Mariners Medical *  Warnervale GP Super Clinic.   Appointments can be made subject to availability.

Question 4

What is the latest I can make an appointment?

Accepted Answer

The latest appointment is 3:50 pm (this may change due to doctor availability - please contact reception to confirm)

Question 5

What is the cost to see a doctor?

Accepted Answer

The cost will vary depending on the nature of the appointment, the doctor seeing you and the individual circumstances of the patient. These costs can be confirmed with reception staff whilst you are making your appointment.

Question 6

Can I get my results over the phone?

Accepted Answer

No, our reception staff do not have access to your results. An appointment needs to be booked with your Doctor to discuss your results If your results are abnormal our Registered Nurse will contact you & make an appointment with your Doctor to discuss the results

Question 7

Do you open late nights and weekends?

Accepted Answer

We are open until 5pm Monday to Friday and from 8am to 12pm on a Saturday. If you need an appointment outside these hours, our sister clinic Mariners Medical is open from 1pm to 5pm on Saturdays and may be able to offer you an appointment.

Question 8

Do you do travel vaccinations?

Accepted Answer

We do offer travel vaccinations. Please contact the receptionist to book an appointment

Question 9

Is there public transport near the Practice?

Accepted Answer

Yes. There is a connecting bus service available from Tuggerah Railway Station. The bus stop is in very close proximity to the medical complex.

Question 10

Can I have blood test collected on site?

Accepted Answer

Yes we provide a Nurse pathology collection service

Question 11

How will my referral be forwarded on?

Accepted Answer

The patient is responsible for making their appointment and taking the referral with them when they attend.

Question 12

If I have a language barrier or hearing difficulty how can you assist me?

Accepted Answer

If you require a language translater, call Translating & Interpreting Services on 131 450 to organise for assistance at your consultation.   If you require a person to use sign language or assistance with any other type of hearing impairment,  call National Auslan on 1800 246 945  to organise this to be available at your consultation.

Frequently Asked Questions

In a hurry? Below are some questions very frequently asked of our reception staff. If your question is not found below, please call our friendly reception team on (02) 4352 8600